Delivery Policy – TROVELOOM

Last updated: July 13, 2025

At Troveloom, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy below to understand how we handle processing, delivery, and related inquiries.

📍 Shipping Locations

We currently ship within the United Kingdom only.

💸 Shipping Charges

We offer FREE Standard Shipping on all orders — no minimum purchase required.

🕒 Processing Time

Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
Orders placed after 4:00 PM will be processed on the next business day.

🚛 Delivery Timeframe

Our Standard Shipping takes approximately 3–5 business days after dispatch.
Total estimated delivery time: 4–7 business days from the date of order.

Note: Business days do not include weekends or public holidays.

⏰ Order Cutoff Time

Orders placed before 4:00 PM (London Time) will be processed the same day.
Orders placed after this time will be processed the following business day.

📦 Tracking & Updates

Once your order is shipped, you will receive a confirmation email with tracking information.
You can also track your order anytime via your account dashboard or the tracking link provided.

❗ Delays & Exceptions

While we strive for timely delivery, occasional delays may occur due to:

Weather conditions
Carrier service disruptions
Public holidays

We appreciate your patience and understanding in such cases.

📬 Undeliverable Packages

If a package is returned due to an incorrect address or failed delivery attempts, we will contact you for further instructions. Re-shipping fees may apply.